@import"https://fonts.googleapis.com/css2?family=Inter:wght@400;450;500;600;700&family=JetBrains+Mono:wght@400;500;600&display=swap";.staff-workspace .email-page>div{display:flex;flex:1;min-width:0;min-height:0}.email-workspace{display:flex;flex:1;min-width:0;min-height:0;color:var(--staff-ink, rgb(var(--color-c-37352f, 55 53 47)));background:var(--staff-card, rgb(var(--color-c-ffffff, 255 255 255)));overflow:hidden;font-size:13px}.email-workspace button{cursor:pointer;font-size:12px;transition:background .15s,color .15s,border-color .15s}.email-workspace button:disabled{opacity:.5;cursor:not-allowed}.email-mono,.email-address,.tk-row time,.tk-count,.tk-message-time{font-family:JetBrains Mono,ui-monospace,SFMono-Regular,Menlo,monospace;font-variant-numeric:tabular-nums}.email-compose,.email-primary{color:rgb(var(--color-c-ffffff, 255 255 255));background:rgb(var(--color-c-252731, 37 39 49));border-radius:6px;padding:9px 14px;font-weight:600}.email-compose:hover:not(:disabled),.email-primary:hover:not(:disabled){background:rgb(var(--color-c-37352f, 55 53 47))}.email-compose{display:flex;align-items:center;justify-content:center;gap:6px;width:100%;min-height:34px}.email-dot{display:inline-block;flex:none;width:6px;height:6px;border-radius:100%;background:rgb(var(--color-c-b0a59a, 176 165 154));margin-right:6px}.email-dot.is-connected{background:rgb(var(--color-c-419c70, 65 156 112))}.email-message-list{display:flex;flex-direction:column;flex:none;width:clamp(240px,calc(22vw / var(--app-zoom, 1)),360px);min-width:0;min-height:0;border-right:1px solid var(--staff-line, rgb(var(--color-c-ebeae7, 235 234 231)))}.email-address{font-size:11px;color:rgb(var(--color-c-9b9a97, 155 154 151));margin:2px 0 0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.email-search{display:flex;flex:1;min-width:0}.email-search-icon{width:13px;height:13px;flex:none}.email-list-loading{height:160px}.tk-body-loading{height:48px}.email-list-empty{text-align:center;font-size:12px;line-height:1.7;color:rgb(var(--color-c-9b9a97, 155 154 151));padding:40px 24px}.email-messages{flex:none}.email-workspace .email-load-more{width:100%;padding:14px;color:rgb(var(--color-c-787774, 120 119 116));font-size:12.5px}.email-load-more:hover:not(:disabled){background:rgb(var(--color-c-f7f7f5, 247 247 245));color:rgb(var(--color-c-37352f, 55 53 47))}.email-sync{margin:0;font-size:11px;line-height:1.45;color:rgb(var(--color-c-9b9a97, 155 154 151))}.email-sync.is-error{color:rgb(var(--color-c-ae4640, 174 70 64))}.email-reader-pane{display:flex;flex:1;flex-direction:column;min-width:0;min-height:0}.email-toolbar{display:flex;align-items:center;flex-wrap:wrap;gap:2px 12px;margin-top:6px}.email-workspace .email-toolbar button{padding:2px 0;font-size:11.5px;font-weight:500;color:rgb(var(--color-c-787774, 120 119 116))}.email-toolbar button:hover:not(:disabled){color:rgb(var(--color-c-37352f, 55 53 47))}.email-toolbar-rule{width:1px;height:12px;background:rgb(var(--color-c-e3e2df, 227 226 223))}.email-workspace .email-toolbar .email-connect{color:rgb(var(--color-c-b0563f, 176 86 63))}.email-workspace .email-toolbar .email-disconnect{color:rgb(var(--color-c-c4554d, 196 85 77))}.email-toolbar .email-connect:hover:not(:disabled){color:rgb(var(--color-c-8f4331, 143 67 49))}.email-toolbar .email-disconnect:hover:not(:disabled){color:rgb(var(--color-c-9f3a33, 159 58 51))}.email-error,.email-notice{flex:none;padding:9px 28px;font-size:12px}.email-error{background:rgb(var(--color-c-fff0ef, 255 240 239));color:rgb(var(--color-c-ae4640, 174 70 64))}.email-notice{background:rgb(var(--color-c-eff8f1, 239 248 241));color:rgb(var(--color-c-3b8253, 59 130 83))}.email-reader{display:flex;flex:1;min-width:0;min-height:0}.email-empty{margin:auto;padding:50px 35px;text-align:center;max-width:390px}.email-empty svg{width:42px;height:42px;color:rgb(var(--color-c-b7ab99, 183 171 153));margin:0 auto 18px}.email-empty h2{font-size:17px;font-weight:500;letter-spacing:-.02em}.email-empty p{font-size:13px;line-height:1.8;color:rgb(var(--color-c-9b9a97, 155 154 151));margin-top:10px}.email-open-message{display:flex;flex-direction:column;width:100%;min-height:0}.email-message-scroll{flex:1;min-height:0;overflow-y:auto;padding:22px 28px 28px}.email-message-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.email-message-head h2{font-size:18px;font-weight:650;letter-spacing:-.015em;line-height:1.35;margin:0;overflow-wrap:anywhere}.email-message-actions{display:flex;flex:none;gap:6px}.email-workspace .email-message-actions button{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;color:rgb(var(--color-c-37352f, 55 53 47));padding:4px 10px;border:1px solid rgb(var(--color-c-e3e2df, 227 226 223));border-radius:5px}.email-message-actions button:hover:not(:disabled){background:rgb(var(--color-c-f5f4f1, 245 244 241))}.email-meta{display:grid;grid-template-columns:52px minmax(0,1fr);gap:5px 8px;align-items:baseline;margin:14px 0 0;padding-bottom:16px;border-bottom:1px solid var(--staff-line, rgb(var(--color-c-ebeae7, 235 234 231)))}.email-meta dt{font-size:11px;color:rgb(var(--color-c-9b9a97, 155 154 151))}.email-meta dd{margin:0;font-size:12px;overflow-wrap:anywhere}.email-meta dd strong{font-weight:600}.email-meta .email-mono{font-size:11px;color:rgb(var(--color-c-787774, 120 119 116))}.email-reading{padding-top:18px;font-size:12px;color:rgb(var(--color-c-9b9a97, 155 154 151))}.email-body{padding-top:18px;font-size:13px;line-height:1.75;overflow-wrap:anywhere}.email-body-text{white-space:pre-wrap;margin:0}.email-body-text+.email-body-text{margin-top:.7em}.email-earlier-toggle{display:inline-flex;align-items:center;gap:8px;margin-top:18px;padding:3px 11px 3px 9px;border-radius:999px;background:rgb(var(--color-c-f1f0ee, 241 240 238))}.email-workspace .email-earlier-toggle{font-size:11.5px;color:rgb(var(--color-c-787774, 120 119 116))}.email-workspace .email-earlier-toggle:hover{background:rgb(var(--color-c-e9e8e5, 233 232 229));color:rgb(var(--color-c-37352f, 55 53 47))}.email-earlier-toggle>span{font-size:10px;font-weight:700;letter-spacing:1px}.email-body>.email-earlier-toggle:first-child{margin-top:0}.email-earlier{display:flex;flex-direction:column;gap:16px;margin-top:14px}.email-quote{margin:0;padding:2px 0 2px 14px;border-left:2px solid rgb(var(--color-c-e3e2df, 227 226 223));color:rgb(var(--color-c-787774, 120 119 116));font-size:12.5px;line-height:1.7}.email-quote-head{margin:0 0 8px;font-size:10.5px;line-height:1.5;color:rgb(var(--color-c-9b9a97, 155 154 151))}.email-html-frame{display:block;width:100%;border:0;background:transparent}:root[data-theme=dark] .email-html-frame,:root[data-theme=navy] .email-html-frame{border-radius:8px}.email-attachments{margin-top:24px;padding-top:14px;border-top:1px solid var(--staff-line, rgb(var(--color-c-ebeae7, 235 234 231)))}.email-attachments-head{margin:0 0 9px;font-size:11px;color:rgb(var(--color-c-9b9a97, 155 154 151))}.email-attachment-list{display:flex;flex-wrap:wrap;gap:12px}.email-attachment{position:relative;width:184px;max-width:100%;overflow:hidden;border:1px solid rgb(var(--color-c-e3e2df, 227 226 223));border-radius:8px;background:var(--staff-card, rgb(var(--color-c-ffffff, 255 255 255)))}.email-attachment:hover{border-color:rgb(var(--color-c-c9c7c2, 201 199 194))}.email-attachment-open{display:block;color:rgb(var(--color-c-37352f, 55 53 47));text-decoration:none}.email-attachment-preview{display:flex;align-items:center;justify-content:center;height:112px;overflow:hidden;background:rgb(var(--color-c-f1f0ee, 241 240 238));border-bottom:1px solid rgb(var(--color-c-ebeae7, 235 234 231))}.email-attachment-preview img{width:100%;height:100%;-o-object-fit:cover;object-fit:cover}.email-file-badge{padding:9px 12px;border-radius:6px;font:600 13px/1 JetBrains Mono,ui-monospace,monospace;letter-spacing:.06em;color:rgb(var(--color-c-ffffff, 255 255 255));background:rgb(var(--color-c-5f6368, 95 99 104))}.email-attachment-foot{display:flex;align-items:center;gap:7px;padding:8px 10px 1px}.email-file-icon{flex:none;padding:3px 3px 2px;border-radius:3px;font:700 7.5px/1 JetBrains Mono,ui-monospace,monospace;color:rgb(var(--color-c-ffffff, 255 255 255));background:rgb(var(--color-c-5f6368, 95 99 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.email-attachment-save{position:absolute;top:8px;right:8px;display:flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:6px;color:rgb(var(--color-c-ffffff, 255 255 255));background:rgb(var(--color-c-202124, 32 33 36));opacity:0;transition:opacity .15s}.email-attachment-save svg{width:15px;height:15px}.email-attachment:hover .email-attachment-save,.email-workspace .email-attachment-save:focus-visible{opacity:.82}.email-workspace .email-attachment-save:hover{opacity:1}.email-attachments-error{margin-top:8px;font-size:11.5px;color:rgb(var(--color-c-ae4640, 174 70 64))}.email-body-text a{color:rgb(var(--color-c-2383e2, 35 131 226));text-decoration:underline;text-underline-offset:2px;overflow-wrap:anywhere}.email-rich{font-size:13px;line-height:1.7;overflow-wrap:anywhere}.email-rich p{margin:0 0 .75em}.email-rich p.email-tight{margin:0}.email-rich ul,.email-rich ol{margin:.4em 0 .75em;padding-left:1.5em}.email-rich ul{list-style:disc}.email-rich ol{list-style:decimal}.email-rich a{color:rgb(var(--color-c-2383e2, 35 131 226));text-decoration:underline;text-underline-offset:2px}.email-rich code{font-family:JetBrains Mono,ui-monospace,monospace;font-size:.92em}.email-rich .email-pre{white-space:pre-wrap;font-family:JetBrains Mono,ui-monospace,monospace;font-size:12px;margin:.5em 0}.email-rich .email-heading{font-weight:600;margin:.6em 0 .4em}.email-rich .email-rule{border:0;border-top:1px solid var(--staff-line, rgb(var(--color-c-ebeae7, 235 234 231)));margin:1em 0}.email-rich .email-quote{margin:.6em 0}.email-rich a:has(>.email-inline-image){text-decoration:none}.email-inline-image{display:inline-block;max-width:min(100%,420px);max-height:280px;width:auto;height:auto;-o-object-fit:contain;object-fit:contain;margin:8px 0;vertical-align:middle;border:1px solid rgb(var(--color-c-e3e2df, 227 226 223));border-radius:6px}.email-response{flex:none;padding:4px 16px 12px}.email-response-tabs{margin:0 0 6px 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span:first-child{min-width:0;overflow-wrap:anywhere}.email-response-foot span:last-child{flex:none}.email-editor{display:flex;flex-direction:column;gap:18px;width:100%;padding:22px 28px;overflow-y:auto}.email-editor h2{font-size:18px;font-weight:650;margin:0}.email-editor label{display:flex;align-items:center;gap:12px;font-size:12px;color:rgb(var(--color-c-787774, 120 119 116))}.email-editor input{flex:1;width:100%;min-width:0;border-bottom:1px solid rgb(var(--color-c-e3e2df, 227 226 223));padding:8px;color:rgb(var(--color-c-37352f, 55 53 47));background:transparent}.email-editor .email-body-label{flex:1;flex-direction:column;align-items:stretch}.email-editor textarea{flex:1;min-height:240px;resize:vertical;color:rgb(var(--color-c-37352f, 55 53 47));background:transparent;line-height:1.7;padding:12px;border:1px solid rgb(var(--color-c-e3e2df, 227 226 223));border-radius:6px}.email-compose-body{display:flex;gap:6px;font-size:12px;color:rgb(var(--color-c-787774, 120 119 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16px}.email-message-head{flex-direction:column;gap:10px}.email-message-scroll,.email-response,.email-editor{padding-left:16px;padding-right:16px}.email-open-message{max-height:75dvh}}.email-customer-side{display:flex;flex-direction:column;flex:none;width:clamp(250px,calc(20vw / var(--app-zoom, 1)),320px);min-height:0;overflow-y:auto;border-left:1px solid var(--staff-line, rgb(var(--color-c-ebeae7, 235 234 231)));background:var(--staff-card, rgb(var(--color-c-ffffff, 255 255 255)))}.email-customer-head{display:flex;flex:none;align-items:baseline;justify-content:space-between;gap:10px;padding:12px 18px;border-bottom:1px solid rgb(var(--color-c-ebe9e5, 235 233 229))}.email-customer-head>span{font-size:12.5px;font-weight:600}.email-customer-head>small{font-size:11px;color:rgb(var(--color-c-9b9a97, 155 154 151))}.email-customer-note{font-size:12px;line-height:1.6;color:rgb(var(--color-c-9b9a97, 155 154 151));padding:18px;margin:0}.email-workspace .email-customer-chat{display:flex;flex-direction:column;gap:10px;width:100%;text-align:left;padding:10px 12px;border:1px solid rgb(var(--color-c-ebe9e5, 235 233 229));border-radius:10px;background:transparent}.email-workspace .email-customer-chat.is-none{background:rgb(var(--color-c-fbfaf8, 251 250 248))}.email-workspace button.email-customer-chat:hover{background:rgb(var(--color-c-f7f6f3, 247 246 243));border-color:rgb(var(--color-c-dcdad5, 220 218 213))}.email-workspace .email-journey-item{padding:0;background:transparent;border:0}.email-workspace .email-journey-item:not(:disabled):hover span:first-child{text-decoration:underline}.email-workspace .email-journey-item:disabled{opacity:1;cursor:default}@media(max-width:760px){.email-customer-side{width:auto;border-left:0;border-top:1px solid var(--staff-line, rgb(var(--color-c-ebeae7, 235 234 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.chat-tag-chip.tk-count{font-variant-numeric:tabular-nums}.tk-row .chat-tag-chip.tk-row-follow{text-transform:lowercase}.tk-row .chat-tag-chip.tk-row-follow.is-replied{color:rgb(var(--color-c-b0563f, 176 86 63));background:rgb(var(--color-c-fbe9e2, 251 233 226))}.tk-row.is-selected .chat-tag-chip:not(.tk-new):not(.is-replied){background:rgb(var(--color-c-e3e2df, 227 226 223))}.tk-list-foot{flex:none;padding:10px 14px 12px;border-top:1px solid rgb(var(--color-c-e3e2df, 227 226 223))}.tk-list-foot .email-address{display:flex;align-items:center;margin:0 0 3px;font-size:11.5px;font-weight:500;color:rgb(var(--color-c-787774, 120 119 116))}.tk-thread{display:flex;flex-direction:column;width:100%;min-width:0;min-height:0}.tk-empty{align-items:center;justify-content:center}.email-workspace .tk-empty-icon{width:42px;height:42px;color:rgb(var(--color-c-b7ab99, 183 171 153));margin:0 auto 18px;display:block}.tk-head{box-sizing:border-box;display:flex;flex:none;align-items:center;flex-wrap:wrap;gap:8px 12px;min-height:56px;padding:8px 16px;border-bottom:1px solid rgb(var(--color-c-e3e2df, 227 226 223))}.tk-disc{display:inline-flex;flex:none;align-items:center;justify-content:center;border-radius:100%;font-weight:600}.tk-disc.is-md{width:38px;height:38px;font-size:13px}.tk-disc.is-sm{width:28px;height:28px;font-size:10.5px}.tk-head .tk-disc{width:32px;height:32px;font-size:11.5px}.tk-head-who{flex:1;min-width:180px}.tk-head-name{display:flex;align-items:center;gap:8px;min-width:0}.tk-head-name h1{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:15px;font-weight:700;letter-spacing:-.01em;color:rgb(var(--color-c-14161a, 20 22 26))}.tk-new,.tk-closed{flex:none;padding:1px 6px;border-radius:4px;font-size:10px;font-weight:700;letter-spacing:.05em}.tk-new{color:rgb(var(--color-c-2f7d4f, 47 125 79));background:rgb(var(--color-c-e3f3e8, 227 243 232))}.tk-closed{color:rgb(var(--color-c-787774, 120 119 116));background:rgb(var(--color-c-ebeae7, 235 234 231))}.tk-alert-chip{display:inline-flex;align-items:center;gap:4px;padding:1px 7px 1px 5px;font-size:11px;font-weight:600;color:rgb(var(--color-c-d44c47, 212 76 71));background:rgb(var(--color-c-fdeceb, 253 236 235));border-radius:4px}.tk-alert-chip .tk-icon{width:12px;height:12px}.tk-head-line{display:flex;align-items:center;gap:6px;min-width:0;margin:1px 0 0;font-size:12px;color:rgb(var(--color-c-9b9a97, 155 154 151));white-space:nowrap}.tk-head-line .email-mono{min-width:0;overflow:hidden;text-overflow:ellipsis;color:rgb(var(--color-c-787774, 120 119 116))}.tk-head-line .tk-icon{width:13px;height:13px}.tk-actions{display:flex;align-items:center;flex-wrap:wrap;gap:6px}.tk-menu-wrap{position:relative}.email-workspace .tk-action{display:inline-flex;align-items:center;gap:6px;height:30px;padding:0 12px;font-size:12.5px;font-weight:500;color:rgb(var(--color-c-37352f, 55 53 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button{display:flex;padding:2px;color:rgb(var(--color-c-9b9a97, 155 154 151));border-radius:3px}.email-workspace .tk-tag button:hover{color:rgb(var(--color-c-37352f, 55 53 47));background:rgb(var(--color-c-e3e2df, 227 226 223))}.tk-tag button .tk-icon{width:9px;height:9px}.tk-tag-input{width:84px;padding:3px 6px;font-size:11.5px;color:rgb(var(--color-c-37352f, 55 53 47));background:transparent;outline:none;border-radius:4px}.tk-tag-input:focus{background:rgb(var(--color-c-f1f0ec, 241 240 236))}.tk-tag-input::-moz-placeholder{color:rgb(var(--color-c-b9b7b2, 185 183 178))}.tk-tag-input::placeholder{color:rgb(var(--color-c-b9b7b2, 185 183 178))}.tk-banner{display:flex;flex:none;align-items:center;justify-content:space-between;gap:12px;margin:10px 16px 0;padding:8px 12px;font-size:12.5px;color:rgb(var(--color-c-787774, 120 119 116));background:rgb(var(--color-c-f1f0ec, 241 240 236));border-radius:8px}.email-workspace .tk-banner button{height:28px;padding:0 12px;font-size:12px;font-weight:600;color:rgb(var(--color-c-37352f, 55 53 47));border-radius:6px;background:rgb(var(--color-c-e3e2df, 227 226 223))}.tk-scroll{flex:1;min-height:0;overflow-y:auto;padding:4px 0 18px}.tk-day{display:flex;align-items:center;gap:8px;margin:22px 16px 6px}.tk-day:before,.tk-day:after{content:"";flex:1;height:1px;background:rgb(var(--color-c-e3e2df, 227 226 223))}.tk-day span{font-size:11.5px;font-weight:600;color:rgb(var(--color-c-9b9a97, 155 154 151))}.tk-message{position:relative;display:flex;gap:14px;margin-top:10px;padding:4px 56px 6px 16px}.tk-message:hover{background:rgb(var(--color-c-f7f7f5, 247 247 245))}.tk-message .tk-disc{width:40px;height:40px;margin-top:2px;font-size:13px}.tk-message-main{flex:1;min-width:0}.tk-message-head{display:flex;align-items:baseline;gap:8px;min-width:0;cursor:pointer}.tk-message-head strong{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:600;color:rgb(var(--color-c-14161a, 20 22 26))}.tk-message.is-out .tk-message-head strong{color:rgb(var(--color-c-2383e2, 35 131 226))}.tk-replied{font-weight:400;font-size:12px;color:rgb(var(--color-c-9b9a97, 155 154 151))}.tk-message.is-out .tk-replied{color:rgb(var(--color-c-9b9a97, 155 154 151))}.tk-message-time{flex:none;font-size:11px;color:rgb(var(--color-c-9b9a97, 155 154 151))}.tk-message-to{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11.5px;color:rgb(var(--color-c-9b9a97, 155 154 151))}.tk-message-body{font-size:13.5px;color:rgb(var(--color-c-37352f, 55 53 47))}.tk-message-body .email-body{padding-top:6px;font-size:13.5px}.tk-message-body .email-attachments{margin-top:14px}.tk-loose-body{flex:1;min-width:0}.email-workspace .tk-preview{display:block;width:100%;padding:4px 0 0;text-align:left;font-size:13.5px;line-height:1.5;color:rgb(var(--color-c-37352f, 55 53 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238))}.tk-tray-video{display:flex;align-items:center;justify-content:center;font-size:11px;color:rgb(var(--color-c-787774, 120 119 116))}.tk-tray-name{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11.5px;color:rgb(var(--color-c-37352f, 55 53 47))}.tk-tray-size{flex:none;font-size:10.5px;color:rgb(var(--color-c-9b9a97, 155 154 151))}.email-workspace .tk-tray-item button{display:flex;flex:none;padding:5px;color:rgb(var(--color-c-9b9a97, 155 154 151));border-radius:5px}.email-workspace .tk-tray-item button:hover:not(:disabled){color:rgb(var(--color-c-37352f, 55 53 47));background:rgb(var(--color-c-f1f0ee, 241 240 238))}.tk-tray-item button .tk-icon{width:10px;height:10px}.tk-slash{position:absolute;left:40px;bottom:calc(100% + 6px);z-index:20;width:min(360px,calc(100% - 48px));padding:5px;background:var(--staff-card, rgb(var(--color-c-ffffff, 255 255 255)));border:1px solid rgb(var(--color-c-e3e2df, 227 226 223));border-radius:10px;box-shadow:0 8px 28px 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8px;border:0;border-radius:8px;background:transparent;color:rgb(var(--color-c-8f8c87, 143 140 135));font:inherit;font-size:12px;font-weight:600;cursor:pointer}.staff-workspace .notif-pop-clear:hover{background:rgb(var(--color-c-0f172a, 15 23 42) / .06);color:rgb(var(--color-c-37352f, 55 53 47))}.staff-workspace .notif-pop-wrap[data-leaving=true] .notif-pop-clear{display:none}.staff-workspace .notif-pop-icon{display:grid;place-items:center;width:30px;height:30px;border-radius:9px;box-shadow:inset 0 1px #ffffff80}.staff-workspace .notif-pop-icon>svg{width:17px;height:17px}.staff-workspace .notif-pop-body{min-width:0;display:flex;flex-direction:column;gap:1px}.staff-workspace .notif-pop-head{display:flex;align-items:baseline;gap:8px;min-width:0}.staff-workspace .notif-pop-title{flex:1 1 auto;min-width:0;color:rgb(var(--color-c-37352f, 55 53 47));font-size:12.5px;font-weight:650;letter-spacing:-.005em;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.staff-workspace .notif-pop-time{flex:none;color:rgb(var(--color-c-a5a29c, 165 162 156));font-size:10.5px;white-space:nowrap}.staff-workspace .notif-pop-text{color:rgb(var(--color-c-6b6a67, 107 106 103));font-size:12.5px;line-height:1.35;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.staff-workspace .notif-pop-chev{display:grid;place-items:center;color:rgb(var(--color-c-c9c6c1, 201 198 193))}.staff-workspace .notif-pop-chev>svg{width:15px;height:15px}.staff-workspace .notif-pop:hover .notif-pop-chev{color:rgb(var(--color-c-8f8c87, 143 140 135))}.staff-workspace .notif-pop[data-kind=assigned] .notif-pop-icon{background:rgb(var(--color-c-f6e8d4, 246 232 212));color:rgb(var(--color-c-a9762e, 169 118 46))}.staff-workspace .notif-pop[data-kind=breach] .notif-pop-icon{background:rgb(var(--color-c-fbe3da, 251 227 218));color:rgb(var(--color-c-b0563f, 176 86 63))}.staff-workspace .notif-pop[data-kind=breach] .notif-pop-time{color:rgb(var(--color-c-b0563f, 176 86 63))}.staff-workspace .notif-pop[data-kind=reply] .notif-pop-icon{background:rgb(var(--color-c-dcf1e4, 220 241 228));color:rgb(var(--color-c-2f7a52, 47 122 82))}.staff-workspace .notif-pop[data-kind=reply] .notif-pop-time{color:rgb(var(--color-c-2f7a52, 47 122 82))}@supports not ((backdrop-filter: blur(1px)) or (-webkit-backdrop-filter: blur(1px))){.staff-workspace .notif-pop{background:rgb(var(--color-c-ffffff, 255 255 255))}}@media(prefers-reduced-motion:reduce){.staff-workspace .notif-pop{animation:none;transition:none}.staff-workspace .notif-pop:hover{transform:none}.staff-workspace .notif-pop[data-leaving=true]{animation:none;opacity:0;transition:opacity .2s linear}}.staff-workspace .notif-stack[data-variant=compact]{width:min(360px,calc(100vw - 32px))}.staff-workspace .notif-stack[data-variant=compact] .notif-pop{gap:9px;padding:8px 12px;border-radius:18px}.staff-workspace .notif-stack[data-variant=compact] .notif-pop-icon{width:22px;height:22px;border-radius:7px}.staff-workspace .notif-stack[data-variant=compact] .notif-pop-icon>i{width:6px;height:6px}.staff-workspace .notif-stack[data-variant=compact] .notif-pop-title{font-size:12px}.staff-workspace .notif-stack[data-variant=compact] .notif-pop-text{font-size:11.5px;-webkit-line-clamp:1}.staff-workspace .notif-stack[data-variant=compact] .notif-pop-time{font-size:10px}.staff-workspace .notif-stack[data-variant=compact] .notif-pop-chev>svg{width:13px;height:13px}.staff-workspace .notif-stack[data-variant=airy]{width:min(410px,calc(100vw - 32px));gap:10px}.staff-workspace .notif-stack[data-variant=airy] .notif-pop{gap:11px;padding:12px 16px;border-radius:24px;box-shadow:0 18px 44px #0f172a2b,0 3px 10px #0f172a0f,inset 0 1px #fffc}.staff-workspace .notif-stack[data-variant=airy] .notif-pop-icon{width:32px;height:32px;border-radius:10px}.staff-workspace .notif-stack[data-variant=airy] .notif-pop-icon>svg{width:18px;height:18px}.staff-workspace .notif-stack[data-variant=airy] .notif-pop-title{font-size:13px}.staff-workspace .notif-stack[data-variant=airy] .notif-pop-text{font-size:12.5px}.staff-workspace .notif-stack[data-variant=dense]{width:min(330px,calc(100vw - 32px));gap:6px}.staff-workspace .notif-stack[data-variant=dense] .notif-pop{gap:8px;padding:7px 12px;border-radius:14px;box-shadow:0 6px 18px #0f172a24,inset 0 1px #ffffffb3}.staff-workspace .notif-stack[data-variant=dense] .notif-pop-icon{width:8px;height:8px;border-radius:999px;background:currentColor!important;box-shadow:none}.staff-workspace .notif-stack[data-variant=dense] .notif-pop-icon>svg{display:none}.staff-workspace .notif-stack[data-variant=dense] .notif-pop[data-kind=assigned] .notif-pop-icon{color:rgb(var(--color-c-b07d35, 176 125 53))}.staff-workspace .notif-stack[data-variant=dense] .notif-pop[data-kind=breach] .notif-pop-icon{color:rgb(var(--color-c-b0563f, 176 86 63))}.staff-workspace .notif-stack[data-variant=dense] .notif-pop-title{font-size:11.5px}.staff-workspace .notif-stack[data-variant=dense] .notif-pop-text{font-size:11px;-webkit-line-clamp:1}.staff-workspace .notif-stack[data-variant=dense] .notif-pop-time{font-size:9.5px}.staff-workspace .notif-stack[data-variant=dense] .notif-pop-chev>svg{width:12px;height:12px}.staff-workspace .notif-demo-btn{position:fixed;bottom:16px;right:16px;z-index:50;padding:6px 12px;border:1px dashed rgb(var(--color-c-c1bfba, 193 191 186));border-radius:999px;background:rgb(var(--color-c-ffffff, 255 255 255) / .85);backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);color:rgb(var(--color-c-787774, 120 119 116));font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;line-height:1.2}.staff-workspace .notif-demo-btn:hover{border-color:rgb(var(--color-c-b0563f, 176 86 63));color:rgb(var(--color-c-b0563f, 176 86 63))}.staff-workspace .notif-variant-btn{bottom:52px}.staff-workspace .notif-variant-btn b{color:rgb(var(--color-c-37352f, 55 53 47));font-weight:600}.staff-workspace .filter-rail[data-collapsed] .filter-rail-row{position:relative;display:flex;flex-direction:row;align-items:center;justify-content:center;width:34px;height:34px;margin:2px auto;border-radius:6px}.staff-workspace .filter-rail[data-collapsed] .rail-item-label{display:none}.staff-workspace .filter-rail[data-collapsed] .rail-item-initial{display:block;font-size:13px;font-weight:600;line-height:1}.staff-workspace .filter-rail[data-collapsed] .rail-item-count{position:absolute;top:-2px;right:-4px;display:inline-flex;align-items:center;justify-content:center;min-width:15px;height:15px;padding:0 3px;border-radius:999px;background:rgb(var(--color-c-eceae6, 236 234 230));font-size:9px;font-weight:600;line-height:1}.staff-workspace .filter-rail[data-collapsed] .rail-search{display:flex;justify-content:center}.staff-workspace .filter-rail[data-collapsed] .rail-head{justify-content:center;padding:0 0 2px}.staff-workspace .filter-rail[data-collapsed] .rail-head-title{display:none}.staff-workspace .ticket-assignee{display:flex;align-items:baseline;gap:8px;min-width:0}.staff-workspace .ticket-reassign{flex:none;padding:1px 7px;border:1px solid rgb(var(--color-c-e6e4e0, 230 228 224));border-radius:999px;background:rgb(var(--color-c-ffffff, 255 255 255));color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:10.5px;line-height:1.5;white-space:nowrap}.staff-workspace .ticket-reassign:hover{border-color:rgb(var(--color-c-d7d4cf, 215 212 207));background:rgb(var(--color-c-faf9f7, 250 249 247));color:rgb(var(--color-c-37352f, 55 53 47))}.staff-workspace .analytics-agent select{height:28px;max-width:170px;padding:0 6px;border:1px solid transparent;border-radius:6px;background:transparent;color:rgb(var(--color-c-37352f, 55 53 47));font-size:12.5px;cursor:pointer}.staff-workspace .analytics-agent select:hover{border-color:rgb(var(--color-c-e6e4e0, 230 228 224));background:rgb(var(--color-c-faf9f7, 250 249 247))}.staff-workspace .cx-stats{display:flex;flex-wrap:wrap;gap:28px;padding:2px 0 18px;border-bottom:1px solid rgb(var(--color-c-ebeae7, 235 234 231));margin-bottom:16px}.staff-workspace .cx-stat-n{font-size:22px;font-weight:600;line-height:1.1;letter-spacing:-.01em}.staff-workspace .cx-stat-l{margin-top:3px;color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:10px;font-weight:500;letter-spacing:.07em;text-transform:uppercase}.staff-workspace .cx-controls{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:14px}.staff-workspace .cx-search{flex:1 1 280px;min-width:0;height:30px;padding:0 10px;border:1px solid rgb(var(--color-c-e3e2df, 227 226 223));border-radius:6px;background:rgb(var(--color-c-ffffff, 255 255 255));color:rgb(var(--color-c-37352f, 55 53 47));font-size:12.5px}.staff-workspace .cx-search::-moz-placeholder{color:rgb(var(--color-c-b9b7b2, 185 183 178))}.staff-workspace .cx-search::placeholder{color:rgb(var(--color-c-b9b7b2, 185 183 178))}.staff-workspace .cx-search:focus{border-color:rgb(var(--color-c-b9b7b2, 185 183 178));outline:none}.staff-workspace .cx-chip{flex:none;height:30px;padding:0 11px;border:1px solid rgb(var(--color-c-e6e4e0, 230 228 224));border-radius:999px;background:rgb(var(--color-c-ffffff, 255 255 255));color:rgb(var(--color-c-787774, 120 119 116));font-size:11.5px;white-space:nowrap}.staff-workspace .cx-chip:hover{background:rgb(var(--color-c-faf9f7, 250 249 247));color:rgb(var(--color-c-37352f, 55 53 47))}.staff-workspace .cx-chip[aria-pressed=true]{border-color:rgb(var(--color-c-37352f, 55 53 47));background:rgb(var(--color-c-37352f, 55 53 47));color:rgb(var(--color-c-ffffff, 255 255 255))}.staff-workspace .cx-pager{display:flex;align-items:center;justify-content:flex-end;gap:12px;padding:12px 2px 0;color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:11.5px}.staff-workspace .cx-pager button{padding:3px 9px;border:1px solid rgb(var(--color-c-e6e4e0, 230 228 224));border-radius:6px;background:rgb(var(--color-c-ffffff, 255 255 255));color:rgb(var(--color-c-37352f, 55 53 47));font-size:11.5px}.staff-workspace .cx-pager button:hover:not(:disabled){background:rgb(var(--color-c-faf9f7, 250 249 247))}.staff-workspace .cx-pager button:disabled{color:rgb(var(--color-c-c9c7c2, 201 199 194));background:rgb(var(--color-c-ffffff, 255 255 255))}.staff-workspace .cx-shell{grid-template-columns:var(--rail-track, 230px) minmax(0,1fr);width:100%;min-width:0;flex:1;overflow:hidden;background:rgb(var(--color-c-ffffff, 255 255 255))}.staff-workspace .cx-shell .cx-body{width:100%;min-width:0}.staff-workspace .cx-shell .cx-body{padding:24px 32px 36px}.staff-workspace .cx-shell .cx-col{width:100%;max-width:1100px;margin-left:auto;margin-right:auto}@media(max-width:900px){.staff-workspace .cx-shell{grid-template-columns:minmax(0,1fr)}.staff-workspace .cx-shell>aside{display:none}}.staff-workspace .cx-dash{display:flex;flex-direction:column;gap:26px}.staff-workspace .cx-two{display:grid;grid-template-columns:minmax(0,1fr);gap:26px}.staff-workspace .cx-card-head{margin-bottom:12px}.staff-workspace .cx-card-head h3{display:inline;color:rgb(var(--color-c-37352f, 55 53 47));font-size:14px;font-weight:600}.staff-workspace .cx-card-head p{margin-top:3px;color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:11.5px}.staff-workspace .cx-card-link{float:right;color:rgb(var(--color-c-2383e2, 35 131 226));font-size:12px}.staff-workspace .cx-card-link:hover{text-decoration:underline}.staff-workspace .cx-greet{border:1px solid rgb(var(--color-c-ebeae7, 235 234 231));border-radius:8px;background:linear-gradient(180deg,rgb(var(--color-c-fbfaf8, 251 250 248)),rgb(var(--color-c-ffffff, 255 255 255)));padding:18px 20px 16px}.staff-workspace .cx-greet-head{display:flex;align-items:flex-start;gap:16px}.staff-workspace .cx-greet-head>div{flex:1 1 auto;min-width:0}.staff-workspace .cx-greet h2{color:rgb(var(--color-c-37352f, 55 53 47));font-size:17px;font-weight:600}.staff-workspace .cx-greet-head p{margin-top:3px;color:rgb(var(--color-c-787774, 120 119 116));font-size:12.5px}.staff-workspace .cx-greet-x{flex:none;color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:11.5px}.staff-workspace .cx-greet-x:hover{color:rgb(var(--color-c-37352f, 55 53 47))}.staff-workspace .cx-mine{display:flex;flex-wrap:wrap;gap:22px 30px;margin-top:14px}.staff-workspace .cx-mine>div{display:flex;flex-direction:column;gap:1px}.staff-workspace .cx-mine b{color:rgb(var(--color-c-37352f, 55 53 47));font-size:19px;font-weight:600;font-variant-numeric:tabular-nums}.staff-workspace .cx-mine b[data-tone=bad]{color:rgb(var(--color-c-d44c47, 212 76 71))}.staff-workspace .cx-mine b[data-tone=warn]{color:rgb(var(--color-c-b0563f, 176 86 63))}.staff-workspace .cx-mine b[data-tone=good]{color:rgb(var(--color-c-448361, 68 131 97))}.staff-workspace .cx-mine span{color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:11px}.staff-workspace .cx-team{margin-top:16px;border-top:1px solid rgb(var(--color-c-ebeae7, 235 234 231));padding-top:12px}.staff-workspace .cx-team-l{color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:10.5px;text-transform:uppercase;letter-spacing:.4px}.staff-workspace .cx-team-n{margin-top:3px;color:rgb(var(--color-c-787774, 120 119 116));font-size:12px}.staff-workspace .cx-team-n b{color:rgb(var(--color-c-d44c47, 212 76 71));font-weight:500}.staff-workspace .cx-dash-range{margin-bottom:14px;flex-wrap:wrap}.staff-workspace .cx-first{margin-top:14px;padding-top:12px;border-top:1px solid rgb(var(--color-c-37352f, 55 53 47) / .09)}.staff-workspace .cx-first-row{display:flex;align-items:baseline;flex-wrap:wrap;gap:8px;margin-top:6px;font-size:12.5px;color:rgb(var(--color-c-37352f, 55 53 47))}.staff-workspace .cx-first-code{font-family:ui-monospace,Menlo,monospace;font-size:11.5px;color:rgb(var(--color-c-2f6fb0, 47 111 176))}.staff-workspace .cx-first-code:disabled{cursor:default}.staff-workspace .cx-first-code:not(:disabled):hover{text-decoration:underline}.staff-workspace .cx-first-cat{color:rgb(var(--color-c-9b9a97, 155 154 151))}.staff-workspace .cx-first-due{font-weight:500;color:rgb(var(--color-c-787774, 120 119 116))}.staff-workspace .cx-first-due[data-late]{color:rgb(var(--color-c-d44c47, 212 76 71))}.staff-workspace .cx-agent-cell{display:flex;flex-direction:column;min-width:0}.staff-workspace .cx-agent-focus{color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:11px;font-weight:400;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.staff-workspace .cx-team-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(215px,1fr));gap:6px;margin-top:10px}.staff-workspace .cx-who{display:flex;align-items:center;gap:8px;border-radius:5px;background:rgb(var(--color-c-faf9f8, 250 249 248));padding:6px 9px;font-size:12px}.staff-workspace .cx-who-n{flex:1 1 auto;min-width:0;overflow:hidden;color:rgb(var(--color-c-37352f, 55 53 47));text-overflow:ellipsis;white-space:nowrap}.staff-workspace .cx-who-a{flex:none;color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:11px}.staff-workspace .cx-who-b{flex:none;min-width:17px;border-radius:999px;background:rgb(var(--color-c-fbeae9, 251 234 233));color:rgb(var(--color-c-d44c47, 212 76 71));font-size:10px;font-style:normal;font-weight:600;text-align:center;padding:1px 5px}.staff-workspace .cx-av{display:inline-flex;width:22px;height:22px;flex:none;align-items:center;justify-content:center;border-radius:50%;background:rgb(var(--color-c-ebeae7, 235 234 231));color:rgb(var(--color-c-6b6963, 107 105 99));font-size:9.5px;font-weight:600}.staff-workspace .cx-tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(148px,1fr));gap:10px}.staff-workspace .cx-tile{border:1px solid rgb(var(--color-c-ebeae7, 235 234 231));border-radius:7px;background:rgb(var(--color-c-ffffff, 255 255 255));padding:11px 13px 12px}.staff-workspace .cx-tile-l{color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:10.5px;text-transform:uppercase;letter-spacing:.4px}.staff-workspace .cx-tile-n{margin-top:5px;color:rgb(var(--color-c-37352f, 55 53 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.cx-av-none{background:rgb(var(--color-c-f4f3f1, 244 243 241));color:rgb(var(--color-c-b9b7b2, 185 183 178))}.staff-workspace .cx-sub{display:block;margin-top:1px;overflow:hidden;color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:10.5px;font-weight:400;text-overflow:ellipsis;white-space:nowrap}.staff-workspace .cx-book{display:flex;gap:2px;margin:0 14px 10px;border:1px solid rgb(var(--color-c-e3e2df, 227 226 223));border-radius:6px;padding:2px;background:rgb(var(--color-c-ffffff, 255 255 255))}.staff-workspace .cx-book button{flex:1 1 0;min-width:0;border-radius:4px;padding:3px 0;color:rgb(var(--color-c-787774, 120 119 116));font-size:11.5px;text-align:center}.staff-workspace .cx-book button:hover{background:rgb(var(--color-c-f5f4f1, 245 244 241));color:rgb(var(--color-c-37352f, 55 53 47))}.staff-workspace .cx-book button[aria-pressed=true]{background:rgb(var(--color-c-f1f0ee, 241 240 238));color:rgb(var(--color-c-37352f, 55 53 47));font-weight:600}.staff-workspace 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solid rgb(var(--color-c-f0efec, 240 239 236));margin-top:14px}.staff-workspace .cx-block h4{color:rgb(var(--color-c-b9b7b2, 185 183 178));font-size:10px;font-weight:500;letter-spacing:.06em;text-transform:uppercase;margin-bottom:8px}.staff-workspace .cx-block p{color:rgb(var(--color-c-37352f, 55 53 47));font-size:12.5px;line-height:1.6}.staff-workspace .cx-note{padding:8px 0;border-top:1px solid rgb(var(--color-c-f5f4f1, 245 244 241))}.staff-workspace .cx-note:first-of-type{border-top:0}.staff-workspace .cx-note-head{display:flex;justify-content:space-between;gap:10px;color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:11px;margin-bottom:3px}.staff-workspace .cx-hist{display:grid;grid-template-columns:132px minmax(0,1fr);gap:10px;padding:5px 0;align-items:baseline}.staff-workspace .cx-hist-when{color:rgb(var(--color-c-b9b7b2, 185 183 178));font-size:10.5px;white-space:nowrap}.staff-workspace .cx-hist-what{color:rgb(var(--color-c-787774, 120 119 116));font-size:11.5px;line-height:1.5}.staff-workspace .cx-hist-what strong{color:rgb(var(--color-c-37352f, 55 53 47));font-weight:600}.staff-workspace .cx-hist-what em{color:rgb(var(--color-c-9b9a97, 155 154 151));font-style:normal}.staff-headline{display:grid;grid-template-columns:repeat(auto-fit,minmax(132px,1fr));border:1px solid var(--staff-line);border-radius:7px;background:rgb(var(--color-c-ffffff, 255 255 255));overflow:hidden}.staff-headline-cell{display:flex;flex-direction:column;gap:5px;border-right:1px solid var(--staff-line);padding:13px 15px 14px}.staff-headline-cell:last-child{border-right:0}@media(min-width:1100px){.staff-headline[data-balanced]{grid-template-columns:repeat(var(--headline-cols, 5),minmax(0,1fr))}.staff-headline[data-balanced] .staff-headline-cell:not([data-last-row]){border-bottom:1px solid var(--staff-line)}.staff-headline[data-balanced] .staff-headline-cell[data-last-col]{border-right:0}}.staff-headline-l{display:flex;align-items:baseline;gap:5px;flex-wrap:wrap;color:var(--staff-faint);font-size:10.5px;text-transform:uppercase;letter-spacing:.4px}.staff-headline-l em{border-radius:3px;background:rgb(var(--color-c-f1f0ee, 241 240 238));padding:0 4px;color:rgb(var(--color-c-787774, 120 119 116));font-size:9px;font-style:normal;font-weight:600;letter-spacing:.2px;text-transform:none}.staff-headline-n{margin-top:auto;color:var(--staff-ink);font-size:22px;font-weight:600;line-height:1.1;font-variant-numeric:tabular-nums}.staff-headline-n[data-tone=bad]{color:rgb(var(--color-c-d44c47, 212 76 71))}.staff-headline-n[data-tone=good]{color:rgb(var(--color-c-448361, 68 131 97))}@media(max-width:900px){.staff-headline-cell{border-bottom:1px solid var(--staff-line)}}.cx-window-badge{display:inline-flex;flex:none;align-items:center;gap:6px;padding:4px 9px 4px 7px;border-radius:5px;border:1px solid rgb(var(--color-c-e2e8f0, 226 232 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.cx-new-go:hover:not(:disabled){background:rgb(var(--color-c-2b2a26, 43 42 38))}.cx-new-actions button:disabled{opacity:.5}.cx-composer-tabs{display:flex;gap:2px;margin:0 0 8px -6px}.cx-composer-tab{display:inline-flex;align-items:center;gap:5px;padding:3px 8px;border:0;border-radius:5px;background:transparent;color:var(--staff-muted);font-size:12.5px;font-weight:500;line-height:1.35;cursor:pointer;transition:background .12s ease,color .12s ease}.cx-composer-tab:hover{background:rgb(var(--color-c-f4f3f1, 244 243 241));color:var(--staff-ink)}.cx-composer-tab[aria-selected=true]{background:rgb(var(--color-c-e9e9e7, 233 233 231));color:var(--staff-ink);font-weight:600}.cx-composer-assign{position:relative;margin-left:9px}.cx-composer-assign:before{content:"";position:absolute;left:-6px;top:5px;bottom:5px;width:1px;background:var(--staff-line)}.cx-composer-tab-dot{width:5px;height:5px;flex:none;border-radius:999px;background:rgb(var(--color-c-dc2626, 220 38 38))}.cx-note-pane{border:1px solid rgb(var(--color-c-f0e2c8, 240 226 200));border-radius:6px;background:rgb(var(--color-c-fdf9f0, 253 249 240));padding:2px 2px 4px}.cx-note-pane .note-composer{border:0;background:transparent;padding:7px 8px 6px}.cx-note-pane .note-input{min-height:46px}.cx-note-pane .note-hint{color:rgb(var(--color-c-a3937a, 163 147 122))}.cx-tpl-pane{padding:2px 0 8px}.cx-tpl-hint{margin:0 0 8px;font-size:11.5px;line-height:1.5;color:var(--staff-muted)}.cx-tpl-panel{display:flex;align-items:flex-start;gap:12px;width:100%}.cx-tpl-main{flex:1 1 auto;min-width:0}.cx-tpl-picker{display:flex;gap:2px;margin:0 0 6px -6px}.cx-tpl-choice{display:inline-flex;align-items:center;gap:6px;padding:3px 8px;border:0;border-radius:5px;background:transparent;color:var(--staff-muted);font-size:12px;font-weight:500;line-height:1.35;cursor:pointer;transition:background .12s ease,color .12s ease}.cx-tpl-choice:hover:not(:disabled){background:rgb(var(--color-c-f4f3f1, 244 243 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rgb(var(--color-c-dbe7f3, 219 231 243));border-radius:4px;padding:3px 9px;background:rgb(var(--color-c-f6fafe, 246 250 254));color:var(--staff-blue);font-size:11.5px;font-weight:500;line-height:1.5;white-space:nowrap}.cx-tpl-name{margin-left:auto;padding-left:8px;color:var(--staff-faint);font-size:11px;line-height:1.5;white-space:nowrap}.cx-tpl-side{flex:none;align-self:center;display:flex;flex-direction:column;align-items:flex-end;gap:6px;max-width:260px}.cx-tpl-empty{flex:1 1 auto;margin:0;font-size:12px;color:var(--staff-muted)}.cx-shut-note{margin-top:8px;border-radius:6px;padding:7px 10px;border:1px solid rgb(var(--color-c-f3cfcf, 243 207 207));background:rgb(var(--color-c-fdf3f3, 253 243 243));font-size:12px;line-height:1.5;color:rgb(var(--color-c-a33a3a, 163 58 58))}.cx-shut-link{background:none;border:0;padding:0;cursor:pointer;color:rgb(var(--color-c-b91c1c, 185 28 28));font-size:12px;font-weight:600;text-decoration:underline}.cx-tap-chip{margin:0 0 3px;font-size:11px;line-height:1.3;color:var(--staff-faint)}.cx-tap-chip b{font-weight:600;color:var(--staff-muted)}.cx-tap-tpl{color:var(--staff-faint)}.staff-thread-body .customer-bubble[data-tap]{border-color:rgb(var(--color-c-dbe7f3, 219 231 243));background:rgb(var(--color-c-f6fafe, 246 250 254))}.staff-workspace .cx-filters{display:flex;flex-wrap:wrap;align-items:flex-end;gap:8px 10px;padding:10px 0 2px}.staff-workspace .cx-filter{display:flex;flex-direction:column;gap:3px}.staff-workspace .cx-filter-label{color:rgb(var(--color-c-9b9a97, 155 154 151));font-size:10px;font-weight:600;letter-spacing:.04em;text-transform:uppercase}.staff-workspace .cx-filter select{height:30px;min-width:128px;max-width:190px;padding:0 8px;border:1px solid rgb(var(--color-c-e3e2df, 227 226 223));border-radius:6px;background:rgb(var(--color-c-ffffff, 255 255 255));color:rgb(var(--color-c-37352f, 55 53 47));font-size:12px}.staff-workspace .cx-filter select:disabled{background:rgb(var(--color-c-faf9f7, 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